Over the Counter Benefit Catalog University of Maryland Medicare plans
Prospective Member: 1-844-811-6334 (TTY: 711) October 1 – March 31 | 8 am – 8 pm EST | 7 days a week
April 1 – September 30 | 8 am – 8 pm EST | Monday – Friday
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Over the Counter Medications and Products

Dual Prime Over-the-Counter Benefit

The Dual Prime (HMO-SNP) plan offers an over-the-counter (OTC) drug benefit, which can help you save money on a wide variety of items—like pain relievers, cold medications, bathroom safety supplies, and first aid supplies. 

Dual Prime members receive a $150 quarterly allowance that can be applied to the products listed in the catalog. $150 must be used within a calendar quarter. Remaining allowance cannot be carried over to the following quarter. Your order will be applied to the quarter in which your order is received in. For example, if you mail your order form on June 29th, but we receive it on July 1st, your order total will be applied to your 3rd quarter benefit.

2020 Over-the-Counter (OTC) Benefit Catalog

2020 OTC Order Form

2020 Bathroom Safety Devices Order Form

How to Order

***Have your UMHA card handy.

By Mail: Complete an order form from the attached catalog and mail it to the address at the bottom of the form.

By Phone: Call 1-844-479-6334 TTY:711

OTC Advocates are available Monday – Friday 8 am – 8 pm ET, to assist you.

Online: Visit https://livewell.medline.com/UMHA to place your order.

Please allow 7 to 10 business days for your product(s) to arrive. Your order will be applied to the benefit period in which your completed order form is received.