Who to Call:
Medical and Hospital Services
Prescription Drug Services
Where to Write:
Member Services 1966 Greenspring Drive, Suite 100 Timonium, MD 21093
Where to Send Premium Billing Forms:
Electronic Fund Transfer (EFT) Forms: Attention Premium Billing University of Maryland Health Advantage, Inc. 1966 Greenspring Drive, Suite 100 Timonium, MD 20193
Social Security Administration/Railroad Retirement Board Deduction Forms: Attention: Enrollment Department University of Maryland Health Advantage, Inc. 1966 Greenspring Drive, Suite 100 Timonium, MD 20193
Where to Submit Claims:
Medical and Hospital Claims Providers: Please submit your claims electronically (preferred method) via Electronic Data Interchange (EDI). The payor ID for our Clearinghouse, Change Healthcare (formerly Emdeon) is 45282.
Providers can obtain additional information about submitting claims through Change Healthcare by calling 866-506-2830 or visiting the website at http://www.changehealthcare.com. Any paper claims should be submitted to: University of Maryland Health Advantage, Inc. P.O. Box 66004 Lawrenceville, NJ 08648
Members: Please submit your claims for reimbursement to: University of Maryland Health Advantage, Inc. Claims Reimbursement 1966 Greenspring Drive, Suite 100 Timonium, MD 21093
Behavioral Health Claims University of Maryland Health Advantage c/o Beacon Health P.O. Box 1850 Hicksville, NY 11802-1850
Part D Drug Claims University of Maryland Health Advantage c/o CVS Caremark P.O. Box 52066 Phoenix, AZ 85072-2066
Where to Sumbit Appeals and Grievances
Grievances:
CALL: 410-779-9932 or toll-free at 1-844-386-6762 (TTY users: 711) 8 AM to 8 PM, 7 days a week from October 1 to March 31. 8 AM to 8 PM, Monday – Friday from April 1 to September 30
FAX: 1-844-329-0831
WRITE: University of Maryland Health Advantage Attention: Appeals & Grievances 1966 Greenspring Drive, Suite 100 Timonium, MD 21093
Appeals:
Important Note: Requests for “Expedited” or “Fast” Appeals may be made verbally; however, all Standard Appeals must be made in writing. CALL: 410-779-9932 or toll-free at 1-844-386-6762 (TTY users: 711) 8 AM to 8 PM, 7 days a week from October 1 to March 31 8 AM to 8 PM, Monday – Friday from April 1 to September 30 Voice mail is available after business hours to leave messages FAX: 1-844-329-0831
We can answer your questions and assist you in enrolling in University of Maryland Health Advantage.
Prospective Member: 1-844-811-6334 (TTY:711) October 1 - March 31 | 8 am - 8 pm EST | 7 days a week April 1 - September 30 | 8 am - 8 pm EST | Monday - Friday
By providing this information you are agreeing to receive information (emails and/or phone calls) by a University of Maryland Health Advantage licensed sales agent.
Current Member: 410-779-9932 or toll-free at 1-844-386-6762 (TTY:711) October 1 - March 31 | 8 am - 8 pm EST | 7 days a week April 1 - September 30 | 8 am - 8 pm EST | Monday - Friday